Working with the TY Page Offer Editor [OCU]

Add a final offer on the Thank You Page to increase AOV even further!

Jeff Maxfield avatar
Written by Jeff Maxfield
Updated over a week ago

Accessing the TY Page Offer editor

The Thank You Page offer is an available offer type in each Upsell Funnel you create. This offer type can be shown both on your regular Online Store sales channel as well as in the Shop app sales channel. For more details on the Shop app integration for the TY Page Offer, see this help article.

To access the TY Page Editor within an upsell funnel or to add a new one, follow the steps below:

  1. From the Dashboard screen (home), click into the "Funnels" section.

  2. Click on the name of the funnel that contains your TY Page offer that you'd like to edit or where you'd like to add a new one.

  3. In the Funnel Builder, click on the Thank You Page offer card (if it's already been added there) or click on the "+ Add Upsell Offer" button to select an offer product:

  4. You will then be launched into the Thank You Page offer editor to start editing your offer!

Working with the Editor

The Thank You Page offer editor is where you configure the settings for the offer you'd like to make and the style of the offer. It's comprised of the following 4 sections:

  • General - Set the background color of the offer

  • Incentive (formerly "Timer") - Enable/disable the timer and set the timer value (10/5/3 minutes)

  • Buy Box - Set the image size, decide which variant(s) to use, set a discount and other offer-related settings

  • Button - Set the CTA button size, color, and hover-state color

*Builder Tips

  • To edit text, hover over elements in the page view. When you see the blue highlight simply click to edit that specific element using the inline text editor.

  • Clicking on an element also opens the relevant section in the left sidebar.

  • To edit the offer (discount, variants, etc.) open the BUY BOX section in the sidebar.

  • Order summary on the preview does not contain any real data (buyer's name, currency, total, etc.).

The Buy Box section is where most of the configuration for the offer you'd like to make is done. Clicking into the Buy Box section, you will be presented with the following options and settings:

◼️ Image Size - Choose between Small, Medium (default), and Large sizes for the Hero Image section.

◼️ Variants - By default, all product variants are selected for the offer. If you'd like only a certain one(s) used, click into the variant section to make your selection.

📝If only one variant is selected to use as the offer, then the "Hide Variant Selector" setting becomes available as well.

◼️ Discount - 4 options available to choose from:

  • None - no discount, use full product price.

  • Percentage - enter in the % off you'd like to offer the product at.

  • Fixed amount - enter the $ amount off you'd like to offer the product at.

  • Compare at price - uses the "Compare at price" you've set for your product in Shopify admin. *Note: This discount option does not actually discount your product price like percentage and fixed amount do.

📝Discounts applied for Percentage and Fixed amount are based on the product "Price" set in Shopify admin, not the "Compare at price".

◼️ Price Color - Set the color for the offer's price text.
📝When a discount is enabled, Original Price Color and Savings Label options become available as well.

◼️ Hide Offer if post-purchase upsell was shown - Enable this setting if you don't want the offer shown if any post-purchase offer(s) were presented to the customer for their order. For example, enable this setting if you want to use the TY Page Offer only as a fallback option for cases when the post-purchase offer wasn’t shown for some reason I.e. the order was paid for using a non-supported "digital wallet" (PayPal Express/Apple Pay, etc) or any other unsupported payment method for post-purchase offers.

◼️ Hide offer if upsell product is purchased at Checkout - This is a conditional setting telling this offer to not show if the customer has already purchased the same item at checkout. This setting is Product-specific and not Variant-specific I.e. it applies to the Product including all variants for that product. Don't enable this setting if you will be upselling more of the same product as the trigger product.

If you enable this setting, you will also have 2 different Quantity conditions available to choose from:

  • In any quantity - Hides the upsell from showing if any quantity of the same product is purchased at checkout.

  • In quantity of more than - Hides the upsell from showing if the quantity purchased is greater than the number you set.

◼️ Offer Description - Enable this option to add an Offer Description field to your offer where additional sales copy can be added.

AI Writing Component

An "AI Writing" functionality is available in the inline text editor for the Product Description field:

This is an advanced feature that harnesses the power of AI to generate compelling and engaging product description and content copy for your offers. With the AI Writing functionality, you can effortlessly produce high-quality copy that resonates with your audience, effectively captures their attention, and motivates them to buy.

Just click on the "AI Writing" button to open the generator where you can choose the Tone (1), enter a Prompt (2) and then click the "Generate" button (3) to generate the copy:

📝 You can also check the "Reference Content" checkbox if you'd like the generated copy to reference the page content when generating the response. A maximum of 1,000 characters can be entered into the prompt field at a time.

After the initial response has been generated, you can ask the AI to:

  1. Rewrite it, Shorten it, make it Longer or Simplify (1) using the available options.

  2. Change the Tone (2) of the response from the options available in the dropdown menu.

  3. Start a New Prompt.

  4. Insert the generated copy if you're happy with it.

  5. Rate the generated response (5) to help train the AI to your preferences.

Previewing your TY Page Offer

The TY Page offer editor has built-in preview modes for Desktop/Tablet/Mobile, so you can see how your offer will be displayed on all different devices.

Once you're done previewing, click the " < Back To Editor" link to continue editing.

Saving your TY Page Offer

Once you've completed editing your TY page offer to your liking, don't forget to click the "Save" button to save your changes:

If this button is not clicked before exiting the editing session (or refreshing the page) then your work will not be saved and you will need to re-do it.

If you really like the TY offer page you've just created and want to have it be the default for new TY Page offers you add to funnels, click the "Save as Default" button and the current design and settings will be the new default:

What's next?

We recommend placing a live test order to view your TY page offer on your store! Instructions and best practices can be found here.

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