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How does billing work?

Written by ZP Support Team
Updated over a week ago

Billing is fully automatic and usage-based via Shopify. Hereโ€™s how it works:

  • Every billing cycle starts at the Free tier.

  • As quiz completions accumulate during the cycle, the system automatically upgrades to the next paid tier when usage exceeds the current plan's completion limit.

  • A usage charge is created via Shopify for the difference between your current tier and the new one.

  • Merchants do not manually select or change plans โ€” pricing is entirely usage-driven.

All charges appear on your regular Shopify bill โ€” no separate payment method needed.
There is no ongoing charge unless quiz completions exceed the free limit.

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