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How does billing work?

Written by ZP Support Team

Billing is fully automatic and usage-based via Shopify. Here’s how it works:

  • Every billing cycle starts at the Free tier.

  • As quiz completions accumulate during the cycle, the system automatically upgrades to the next paid tier when usage exceeds the current plan's completion limit.

  • A usage charge is created via Shopify for the difference between your current tier and the new one.

  • Merchants do not manually select or change plans — pricing is entirely usage-driven.

All charges appear on your regular Shopify bill — no separate payment method needed.
There is no ongoing charge unless quiz completions exceed the free limit.

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