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Your Plan & Billing information can be accessed by navigating to the Settings > Plan & Billing section of the OCU app:
Your membership starts with a 30-day free trial — it's our way of welcoming you to the Zipify community!
After those 30 days, pricing plans start at $35/month + 1% of upsell revenue and increase incrementally based on your total upsell revenue (up to $195 for stores that generate over $10,000 revenue/month) the app helps you generate per billing cycle:
$0 - $1,000
$1,000 - $10,000
Percentage of Upsell Revenue
📝Pricing is based on your Total (including Shipping + Taxes) pre-purchase, post-purchase and thank you page upsell offer revenue only. We only charge you based on how much extra revenue the OCU app has made you in a 30-day billing cycle. Shopify refunds are not factored into the revenue used to determine the pricing tier.
There is also an OCU Plus billing plan available. Plus plans start at $750/month for stores that generate $50,000+ per billing cycle and increase incrementally based on total upsell revenue.
To try out the new OCU Plus which includes onboarding, concierge account management, and priority support for Shopify Plus merchants.
If OCU was installed prior to May 18th, 2022 please reach out to our support for information on your pricing model. Contact us via chat on this page in the lower right or via email at email@example.com`
All billing for the OCU app is handled by the Shopify Billing department. All App charges appear on your regular Shopify subscription bill.
Each store has a free 30-day trial. After that, your first active subscription period will begin the following day. The first usage fee is created by OCU in the next 6 hours after the active period has started.
If the free trial finishes on Dec 1, then the active period starts on Dec 2. The first usage fee will be created on Dec 2. The first invoice will be $35 if the upsell revenue for the first 6 hours is less than or equal to $1,000.00. If upsell revenue is $1,000.01 or greater, then the first usage fee will be $95 (the next pricing tier).
Next, the OCU app checks upsell revenue every 6 hours and then creates the next usage fee record when the next pricing tier threshold is reached.
Your store earned $100 in upsell revenue in the first 6 hours (Dec 2 in our example). This means that the first usage fee invoice will be $35. Then, your store earned more than $1,000.01 on Dec 6. The next usage fee invoice will be created on Dec 6. The next usage fee invoice amount is the difference between tier prices I.e. $95 - $35 = $60.00.
Based on the first example, on Dec 6. your store would now have two usage fees, with a total sum of $95 because upsell revenue is greater than $1,000.00 but less than $10,000.
At the end of the 30-day app billing period, your store will/can have several usage fees, with the total sum of those invoices being equal to the OCU pricing tier based on upsell revenue generated for the app billing cycle.
View Shopify's information regarding billing for Apps in their help article linked below:
For more information on what Shopify charges you each month in general, view their Understanding your Shopify bill article linked to below:
Total Cost of using OCU
The total cost of using OCU is as follows:
Monthly subscription fee based on upsell revenue + 1% upsell revenue.
Note: 1% upsell revenue fee does not apply to OCU Plus plans. Pricing is based on the total upsell revenue your store processes in a 30-day billing cycle, not the number of orders processed.
Per-transaction fee for each post-purchase offer added.
Transaction fees vary based on your Shopify plan type and on which credit card processor you are using (i.e. Shopify Payments for the Shopify Basic plan is 2.9% + 30¢ USD for each successful credit card charge).
Note: each post-purchase offer the customer buys is considered a separate transaction.
For example, the initial checkout charge is one transaction, Upsell 1 is a second transaction, and Upsell 2 is the third transaction. So for an order that contains two post-purchase upsells, there will be three separate credit card transaction fees charged for the order.
Canceling Trial and/or Subscription
If you decide that you don't want to increase your store's AOV and the OCU app isn't for you, simply delete the app from the Apps section of your Shopify admin before the 30-day trial ends and you won't be charged.
Follow these quick and easy steps to cancel your Trial and/or Subscription:
1. Disable the OCU app in the Settings > General section by clicking on the "Application Status" switch so it's in the "OFF" position.
2. Delete the OCU app from the Apps section of your Shopify admin.
Once the app has been deleted, your trial and/or subscription will become canceled and you will no longer be billed.
Please reach out to us in chat if you have any questions at all!