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Plan & Billing for your Subscription [OCU]

Find out information about your OCU Plan & Billing for your subscription!

Jeff Maxfield avatar
Written by Jeff Maxfield
Updated over a week ago

Overview

Your Plan & Billing information can be accessed by navigating to the Settings > Plan & Billing section of the OCU app:

We offer both Starter and Unlimited plans to choose from, depending on your needs. Your membership starts with a 30-day free trial β€” it's our way of welcoming you to the Zipify community!

Starter Plan

The Starter plan is ideal for trying out the core features of One Click Upsell. It costs $8/month for stores generating $0 - $200 in upsell revenue per month. If your upsell revenue exceeds $200 in a month, you'll automatically be upgraded to the "Unlimited" pricing plan.

Starter includes:

  • Post-purchase upsell offers

  • Slide Cart Drawer

  • Split Testing

  • Analytics

  • Live Chat Support

You can also manually upgrade to the Unlimited plan anytime by navigating to the Settings > Plan & Billing section and clicking the "Upgrade to Unlimited" button:

Or from within an Upsell Funnel:

Unlimited Plan

The Unlimited plan includes access to all features and upsell offer types:

  • Product page widget

  • Pre-purchase popup

  • Cart drawer

  • In-Checkout (Online Store / Shop app)

  • Post-purchase

  • TY Page (Online Store / Shop app)

Pricing starts at $35/month and scales based on how much upsell revenue is generated each month:

πŸ“Pricing is based on your Total (including Shipping + Taxes) upsell offer revenue only. We only charge you based on how much extra revenue the OCU app has helped you make in a 30-day billing cycle. Shopify refunds are not factored into the revenue used to determine the pricing tier.

OneClickUpsell for Shopify Plus

There is also a Plus billing plan available. The OCU Plus plan starts at $950/month and is recommended for stores that generate $40,000+ per billing cycle.

  • Recommended for merchants on Shopify Plus

  • Flat fee pricing + 0% of upsell revenue

  • All Features + Exclusive Features

  • Strategy + Funnel Optimizations

  • Account Manager

  • Priority Support

To join the Enterprise OCU Plan, book a call below with a member of the Zipify team:

Past pricing

If OCU was installed prior to August 20th, 2024, your Plan & Billing information can be accessed by navigating to the Settings > Plan & Billing section of the OCU app. Please reach out to our support for information on your pricing model. Contact us via chat on this page in the lower right or via email at help@zipify.com

Understanding Billing

All billing for the OCU app is handled by the Shopify Billing department. All App charges appear on your regular Shopify subscription bill. Each store has a free 30-day trial. After that, your first active subscription period will begin the following day.

On the Unlimited plan, the first usage fee is created by OCU in the next 6 hours after the active period has started.

For example:
If the free trial finishes on December 1st, then the active period starts on December 2nd. The first usage fee will be created on December 2nd. The first invoice will be $35 if the upsell revenue for the first 6 hours is less than or equal to $1,000. If upsell revenue is $1,000.01 or greater, then the first usage fee will be $99 (the next pricing tier).

Next, the OCU app checks upsell revenue every 6 hours and then creates the next usage fee record when the next pricing tier threshold is reached.

For example:
Your store earned $100 in upsell revenue in the first 6 hours (December 2nd in the example). This means that the first usage fee invoice will be $35. Then, your store earned more than $1,000.01 on December 6th. The next usage fee invoice will be created on December 6th. The usage fee invoice amount is the difference between tier prices I.e. $99 - $35 = $64.00.

Based on the first example, on December 6th your store would now have two usage fees, with a total sum of $99 because upsell revenue is greater than $1,000.00 but less than $5,000.

At the end of the 30-day app billing period, your store will/can have several usage fees, with the total sum of those invoices being equal to the OCU pricing tier based on upsell revenue generated for the app billing cycle.

View Shopify's information regarding billing for Apps in their help article linked below:

For more information on what Shopify charges you each month in general, view their Understanding your Shopify bill article linked to below:

Total Cost of using OCU

The total cost of using OCU is as follows:

  • Monthly subscription fee:
    ​

    • $8/month for Starter

    • Starts at $35/month for Unlimited and increases based on total upsell revenue generated per month.​
      πŸ“ Pricing is based on the total upsell revenue your store processes in a 30-day billing cycle, not the number of orders processed.

  • Per-transaction fee for each post-purchase offer added:
    ​
    Transaction fees vary based on your Shopify plan type and on which credit card processor you are using (i.e. Shopify Payments for the Shopify Basic plan is 2.9% + 30Β’ USD for each successful credit card charge).
    πŸ“ Each post-purchase offer the customer buys is considered a separate transaction I.e. the initial checkout charge is one transaction, Post-purchase Upsell 1 is a second transaction, and Post-purchase Upsell 2 is the third transaction. For an order that contains two post-purchase upsells, there will be three separate credit card transaction fees charged for the order.

Canceling Trial and/or Subscription

If you decide that you don't want to increase your store's AOV and the OCU app isn't for you, simply delete the app from the Settings > Apps and sales channels section of your Shopify admin before the 30-day trial ends and you won't be charged.

Follow these quick and easy steps to cancel your Trial and/or Subscription:

1. Disable the OCU app in the Settings > General section by clicking on the "Application Status" switch so it's in the "OFF" position:

2. Uninstall the OCU app from the Settings > Apps and sales channels section of your Shopify admin.

Once the app has been uninstalled, your trial and/or subscription will become canceled and you will no longer be billed.

Please reach out to us in chat if you have any questions at all!
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