Working with the Pre-Purchase Offer Popup Editor [OCU]

Learn all about working with the Pre-Purchase Offer Popup Editor so you can create engaging pre-purchase offers!

Jeff Maxfield avatar
Written by Jeff Maxfield
Updated over a week ago


The Pre-purchase Offer Popup Editor is where you configure the settings for the product(s) you want to be used as the pre-purchase upsell offer(s), any discounts you'd like used for your offers as well as the overall content and appearance of the pre-purchase offer popup that is presented to your customers.

*A preview of how the pre-purchase upsell offer popup will be shown on Mobile (left) and Desktop (right):

Accessing the Pre-Purchase Offer Popup Editor

To access the popup editor for a pre-purchase offer you've added to a funnel:

  1. From the Dashboard screen (home), click into the "Funnels" section.

  2. Click on the name of the funnel that contains your offer that you'd like to edit, which will take you to the Funnel Builder.

  3. In the Funnel Builder, either click on the pre-purchase offer card (1) or on the "edit offer" button (2)

  4. You will then be launched into the pre-purchase offer popup editor to start editing your offer!

Working with the Editor

The pre-purchase offer popup editor is designed to be intuitive and easy to use!

๐Ÿ“ If you're creating a multi-product pre-purchase offer, please see this help article as well.

The pre-purchase popup editor for "single product" offer types is comprised of the following 4 Sections:

  • General - configure the Font Family you want to be used for the default text in the popup

  • Incentive (formerly "Timer") - enable/disable the Timer, set the Time Limit and background-color

  • Buy Box - configure the Product Title, Image section, Variants, Discount and set the "Hide Offer" condition (optional)

  • Buttons - configure the "Add/Decline" button colors and hover-state colors

To edit text content, hover over elements in the builder view. When you see the blue highlight simply click to edit that specific element.


  • The following shortcodes can be used to dynamically output the product's title, product's description, discount amount, regular product price, and discounted product price in a respective text field:
    - {{ product_title }}
    - {{ product_description }}
    - {{ discount }}
    - {{ product_price_was }}
    - {{ product_price_now }}

To make any text field located on the pre-purchase popup blank, remove all text, add and save the following code instead: <div style="display:none; padding:0px;"> blank </div>


In the General section, you only decide on the "Font Family" you want to be used for your offer popup. "Arial" is the default, but can be changed via your selection from the fonts menu:

*Note: The font type for a particular line on the popup is able to be changed from the default font family via the Text Editor if desired:


In the Incentive section, the following options are available:

  • Show Timer: either enable or disable the offer popup timer from showing.

  • Time Limit: set the time limit for the timer. Choose between 3, 5, and 10 minutes.

  • Background Color: set the background color of the timer section.

Buy Box

In the Buy Box section, you configure all things related to the offer being made.

  • Product Title: The product's regular title will be used by default. Use the field available to make any needed edits to the title for the offer popup.

  • Product Description: Click on the product description field to open a text editor popup. To import your product description from Shopify, click the "Update description" button:

    ๐Ÿ“To keep the product description text up-to-date automatically when the description is changed in Shopify, use the {{ product_description }} variable in the description field. When included, OCU will track any changes made to the product description in Shopify and dynamically update it for OCU offers.

  • Hero Section: Choose from the available options.
    - Single Image to have your featured product image used
    - Custom Image to upload a custom image from your computer
    - Image Carousel to feature a carousel of images + a video (optional) from your Shopify product listing
    โ€‹๐Ÿ“If "Single Image" or "Image Carousel" is used, the featured image will also update based on the variant selected.

    Click on the "Media Gallery" button to select the product image(s) and video you want to be used in the carousel:

    A "Refresh Media" button is also available in the media gallery popup to synchronize new images/videos from the Shopify product page, if any were added after the initial offer creation:

    ๐Ÿ“If you change the product variant image(s) to new one(s) in the "Products" section of your Shopify admin, then you should unselect the old image(s) on the โ€œMedia Galleryโ€ popup, in order to show only relevant product variant image(s).

  • Image Size: S/M/L sizes are available for Single Image and Custom Image options.

  • Image Border: Enable or disable a border around the "Hero Section" image.

  • Variants: All variants are selected by default. If desired, choose the specific product variant(s) you want to be offered instead.
    โ€‹๐Ÿ“ If you only select one variant for the offer, then the "Hide Variant Selector" toggle will also become available.

  • Discount: Set a discount (if any) that you want to offer for the product in your pre-purchase popup. There are 4 options available:
    1. None - No discount will be set or displayed for the offer product.
    2. Percentage - Set a % based discount that applies to this offer only.
    3. Fixed amount - Set a $ based discount that applies to this offer only.
    4. Compare at price - Show the product's "compare at price" as the discount.
    โ€‹๐Ÿ“ If this option is used, it will pull in and display your product's compare at price set in Shopify admin.
    An optional "Savings Label" can be enabled as well to make the savings information even more prevalent!

    Click here to learn more about discounts for your pre-purchase offers.

  • The option to "Hide offer if the cart already contains the upsell product".
    โ€‹Enable this setting if you don't want to show the pre-purchase popup offer if the customer has already added the same product to their cart.
    ๐Ÿ“ This setting is Product-specific and not Variant-specific I.e. it applies to the Product including all variants for that product.


In the Buttons section, you configure the "Add to Order" and "Decline" button colors and hover-state colors. Just make your selections from the available color pickers for each button type and setting to apply an update:

Previewing your Offer Popup

Built-in previews are available for Desktop, Tablet, and Mobile views:

Click the "< Back to editor" link to exit preview mode and return to the editor.

๐Ÿ“There is no preview URL for the pre-purchase offer popup. To view the actual pre-purchase popup on your store, add the Trigger Product from the Funnel to the Cart Page and click the "Checkout" button from the Cart Page or from your AJAX Cart on your Product Page.

Saving your Offer Popup

Once you've completed editing your offer and the popup to your liking, don't forget to click the "Save" button in the top-right corner of the editor to save your changes:

If this button is not clicked before exiting the editing session (or refreshing the page) then your work will not be saved and you will need to re-do it.

If you really like the offer popup you've just created and want to have it be the default for NEW offer popups you add to funnels, click the "Save as Default" button and the current popup will be the new default:

Best Practices

  • Consider a discount. Bundles count as a discount since they typically offer a better price.

  • Offer multiple products. We recommend offering lower-priced items with no discount.

  • Offer an additional product. No discount is required! Simply offer to add a different product to the cart.

Please reach out to us in chat if you have any questions at all!

Did this answer your question?