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Why are my analytics showing zero data?

Written by ZP Support Team
Updated over a week ago

If analytics show no data, check these common causes:

  • Quiz not live on storefront β€” The quiz must be published and added to your theme via the Theme Editor before tracking begins

  • Too early β€” If you just installed the app or just published the quiz, give it at least a day to accumulate data

  • Date range too narrow β€” Try switching to Last 30 days to see if older data exists

  • Low traffic β€” Analytics only appear when visitors interact with the quiz on your live storefront

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