Overview
If you wanted to offer more than one product after your customers complete checking out, then you're in luck! OCU's Post-Purchase Multi-Product offer type can show up to 6 products on the page, but will only allow the customer to add one of the offered products to their order.
It's a great option to use if your trigger product has multiple complementary products and you want to give your customers different options to choose from!
Adding a Multi-Product Post-Purchase Offer to a Funnel
To add this offer type to your funnel, follow the quick and easy steps below:
1. Select the "Add product(s) to the customer's order > Select the product(s) manually" option when adding a new post-purchase offer to any funnel. Click the "Continue" button:
2. Select the products you want to be used in the "Add products" pop-up by checking the box next to each. At least 2 products are required to be selected to use the multi-product page layout. Then click the "Add" button:
3. The multi-product offer will be added to the funnel and is ready for editing.
Click anywhere on the offer card to open the editor where you can further edit your post-purchase offer page and the offers being made:
šIf you haven't used all 6 available product slots, a "Choose Product" button will be seen below the post-purchase offer card where you can add additional product(s) if desired.
Working with the Offer Editor
Within the offer editor, you can edit both the appearance of the page and the offer products you've added to it.
The editor is split into two panels. On the left are your settings, grouped into the collapsible General, Progress Bar, Incentive, and Upsell Products sections covered below. On the right is a live preview of your offer page that updates as you make changes, so you can see what your customers will see before anything goes live.
Use the device icons above the preview to switch between desktop and mobile views. It's worth checking both, since a few settings behave differently on mobile.
Click Preview on Store to open the offer page on your own store in a new tab.
General
The "General" section controls how your offer products are laid out on the page:
Products Alignment: Choose Vertical (products shown one after another) or Horizontal (products shown side by side in a row).
Type: Choose Stack (all of the offered products are shown at once and customers scroll through them) or Carousel (one page of products is shown at a time and customers click an arrow to move to the next).
Products to Display: Choose 2 or 3 products per row. This setting is only available when Products Alignment is set to Horizontal, and it affects the desktop view only.
Here's an offer set to Vertical alignment with the Carousel type, where customers see one product at a time and click the arrow to move to the next:
And here's an offer set to Horizontal alignment with the Carousel type and Products to Display set to 2, so customers see two products side by side on each page:
š Important notes
On mobile, only 1 product is shown per row, no matter how Products to Display is set. With Stack, customers scroll down through the products. With Carousel, they tap the arrow to move to the next product, one at a time.
Stack and Carousel handle a full offer differently. With 6 products added, Stack shows all 6 on the page at once and customers scroll through them, wrapping into rows on desktop when Products Alignment is Horizontal (2 rows of 3, or 3 rows of 2, depending on your Products to Display setting). Carousel pages through them instead: 1 at a time with Vertical alignment, or 2 to 3 at a time with Horizontal alignment, using the arrows to move between pages.
Carousel is a good option if you're filling all 6 product slots, since it keeps the offer page compact instead of asking customers to scroll through everything.
Progress Bar
Use the options in the "Progress Bar" tab to add a step indicator to the top of your Post-Purchase offer page(s), so customers can see where they are in the checkout flow (Cart, Checkout, Special Offer, Thank you).
ā¼ļøProgress bar style: Choose between two styles:
Minimal: a bar-style indicator with icons at each step
Circle steps: icons displayed inside circular step markers
ā¼ļø Progress bar label: Toggle on to show the step labels (Cart, Checkout, Special Offer, Thank you) beneath each icon. Toggle off to show icons only.
ā¼ļø Icon size: Choose S (small) or M (medium).
ā¼ļø Progress bar color: Set the color of the bar, icons, and labels using the color picker.
ā¼ļø Top padding / Bottom padding: Use the sliders to adjust the spacing above and below the progress bar.
š Important Notes:
New vs. existing funnels: The Progress Bar is disabled by default on funnels that existed before this feature shipped, and enabled by default on new funnels.
Synced across the funnel: Progress Bar settings and visibility apply to all Post-Purchase offers within the same funnel. You don't need to (and can't) set it up separately for each offer in the sequence.
Fixed placement: The Progress Bar is a static block pinned to the top of the Post-Purchase page. It can be disabled, but it can't be removed entirely or repositioned, and it doesn't appear as an option under Content Blocks.
Per-locale setup: The step labels (Cart, Checkout, Special Offer, Thank you) are fixed text and can't currently be translated, since they're part of a GIF that plays when the page loads. If the labels don't fit your store's language in a given locale, turn off Progress bar label for that locale. The label can be enabled for one locale and disabled for another, so the rest of the Progress Bar (style, icon size, color, padding) can still be configured per locale as usual.
Incentive
The "Incentive" section contains a "Visibility" toggle so the section can be enabled/disabled from showing on the page. A "Full width" toggle is also available which can be enabled/disabled depending on the width desired for the section. A 3/5/10-minute Countdown Timer can also be enabled/disabled:
šIf the timer expires on the live post-purchase offer page, the offer will expire, the customer will be auto-redirected to the Shopify TY Page and no further post-purchase offers will be shown. If you disable the timer, the offer and all remaining post-purchase offers will expire after 10 minutes instead.
Upsell Products
The "Upsell Products" section is where you will do offer product editing, the remaining sections are for the page appearance and styles. To edit a particular offer product, either click into the Upsell Products section and then on the product you want to edit OR click on a text element for a particular product in the preview window:
The remaining steps for editing a post-purchase page and the products is basically the same as gone over in the "Working with the Editor" section of the single product post-purchase article. Refer to the information there for further details.
Changing the Order of Products in the Post-Purchase Multi-Product Offer
If you'd like to change the order in which the products included in the post-purchase multi-product offer are shown, follow the quick and easy steps below:
1. If your funnel is currently published, unpublish it first by clicking on the "Unpublish Funnel" button located in the top-right corner:
2. Once the funnel is unpublished, click the dropdown arrow next to the Post-Purchase offer:
3. Drag and drop the products included in your post-purchase multi-product offer into the desired order:
4. Click the "Publish Funnel" button to publish the funnel live again and your post-purchase multi-product offers will be shown in the new order you've set:
