Zipify

ZP Support Team

Follow these quick and easy tutorials to get ShopRank AI up and running in no-time!

ShopRank AI

What is ShopRank AI and how does it work?

How do I install ShopRank AI on my Shopify store?

What is the onboarding tour and can I restart it?

Do I need to enable the Theme App Embed for structured data?

How long does the initial product analysis take?

What Shopify permissions does ShopRank AI need?

Learn the basics of setting up ShopRank AI and understanding how the app helps improve your store’s AI search readiness.

Getting Started

What is the AI Readiness Score?

How is the AI Readiness Score calculated?

What are the 17 validation checks?

What is "Your Winning Moves"?

How can I manually recalculate my score?

Understand how your store’s AI Readiness Score is calculated and what it means for your product visibility.

AI Readiness Score

How do I find products that need optimization?

How does "Fix with AI" work for titles?

How does "Fix with AI" work for descriptions?

How does "Fix with AI" work for image alt text?

How does AI image enhancement work?

Can I revert AI-generated changes?

What is the SEO Preview and how do I use it?

What does the "Save" flow look like?

Step-by-step for using Bulk Fix: picking products, choosing what to fix, watching progress, and handling the result.

How does Bulk Fix work from the products list?

Common reasons Bulk Fix is blocked or disabled, and how to fix each one.

Why is the Bulk Fix button disabled, or why did I get a "limit reached" error?

Learn how to find products that need optimization and use AI-powered fixes for titles, descriptions, image alt text, SEO previews, and bulk updates.

Product Optimization

What is JSON-LD structured data and why does it matter?

What fields does the JSON-LD schema include?

What is OAI-SearchBot and how do I allow it?

What are the 20 AI shopping verticals?

Learn how ShopRank AI checks JSON-LD, product schema, and structured data to help AI search engines better understand your products.

Schema & Structured Data

What metrics are shown on the dashboard?

Why does the dashboard show "Analysis in progress"?

How often are scores updated?

Understand the metrics shown in your dashboard, how scores are updated, and what each analysis status means.

Dashboard & Analytics

What can I configure in Settings?

How do I manage product categories and taxonomy?

Learn how to manage ShopRank AI settings, product categories, taxonomy, and store-level configuration.

Settings & Configuration

My score hasn't updated after making changes

Why are my JSON-LD checks failing?

Why is my PageSpeed score low or missing?

Products are missing from my list

"Fix with AI" button isn't working

I uninstalled and reinstalled the app. Will my data be restored?

How do review apps affect structured data and how do I fix AggregateRating schema issues?

Find answers to common issues with scores, product lists, JSON-LD checks, PageSpeed results, and AI-powered fixes.

Troubleshooting

What data does ShopRank AI access and store?

Is my product data sent to third parties?

How does ShopRank AI handle GDPR compliance?

Learn what data ShopRank AI accesses, stores, and processes, including third-party data handling and GDPR compliance.

Privacy & Data

Does ShopRank AI work with any Shopify theme?

Does ShopRank AI affect my store's loading speed?

How is ShopRank AI different from regular SEO apps?

What happens when I add or update products in Shopify?

Can I use ShopRank AI on multiple stores?

Is ShopRank AI free?

How can I contact a live support agent?

Get answers to common questions about themes, store speed, SEO differences, product updates, multiple stores, pricing, and support.

General FAQ

Overview of the Starter, Scale, and Early-access plans and what each one includes.

What plans does ShopRank AI offer?

How to start a paid subscription, switch plans, or move back to Starter.

How do I subscribe, upgrade, or downgrade my plan?

What the Starter, Early-access, and Scale limits mean in practice, and what happens when you reach one.

What are my plan limits and how are they counted?

Review available plans, pricing details, trial options, product limits, and billing-related information.

Pricing & Plans

What is Catalog Visibility?

How is AI-attributed revenue calculated?

How do I track and understand Catalog Search results?

How do I compare my store with competitors?

Catalog Visibility

Zipify.com

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.