Zipify

ZP Support Team

Follow these quick and easy tutorials to get ShopRank AI up and running in no-time!

ShopRank AI

What is ShopRank AI and how does it work?

How do I install ShopRank AI on my Shopify store?

What is the onboarding tour and can I restart it?

Do I need to enable the Theme App Embed for structured data?

How long does the initial product analysis take?

What Shopify permissions does ShopRank AI need?

Learn the basics of setting up ShopRank AI and understanding how the app helps improve your store’s AI search readiness.

Getting Started

What is the AI Readiness Score?

How is the AI Readiness Score calculated?

What are the 17 validation checks?

What is "Your Winning Moves"?

How can I manually recalculate my score?

Understand how your store’s AI Readiness Score is calculated and what it means for your product visibility.

AI Readiness Score

How do I find products that need optimization?

How does "Fix with AI" work for titles?

How does "Fix with AI" work for descriptions?

How does "Fix with AI" work for image alt text?

How does AI image enhancement work?

Can I revert AI-generated changes?

What is the SEO Preview and how do I use it?

What does the "Save" flow look like?

Step-by-step for using Bulk Fix: picking products, choosing what to fix, watching progress, and handling the result.

How does Bulk Fix work from the products list?

Common reasons Bulk Fix is blocked or disabled, and how to fix each one.

Why is the Bulk Fix button disabled, or why did I get a "limit reached" error?

Learn how to find products that need optimization and use AI-powered fixes for titles, descriptions, image alt text, SEO previews, and bulk updates.

Product Optimization

What is JSON-LD structured data and why does it matter?

What fields does the JSON-LD schema include?

What is OAI-SearchBot and how do I allow it?

What are the 20 AI shopping verticals?

Learn how ShopRank AI checks JSON-LD, product schema, and structured data to help AI search engines better understand your products.

Schema & Structured Data

What metrics are shown on the dashboard?

Why does the dashboard show "Analysis in progress"?

How often are scores updated?

Understand the metrics shown in your dashboard, how scores are updated, and what each analysis status means.

Dashboard & Analytics

What can I configure in Settings?

How do I manage product categories and taxonomy?

Learn how to manage ShopRank AI settings, product categories, taxonomy, and store-level configuration.

Settings & Configuration

My score hasn't updated after making changes

Why are my JSON-LD checks failing?

Why is my PageSpeed score low or missing?

Products are missing from my list

"Fix with AI" button isn't working

I uninstalled and reinstalled the app. Will my data be restored?

How do review apps affect structured data and how do I fix AggregateRating schema issues?

Find answers to common issues with scores, product lists, JSON-LD checks, PageSpeed results, and AI-powered fixes.

Troubleshooting

What data does ShopRank AI access and store?

Is my product data sent to third parties?

How does ShopRank AI handle GDPR compliance?

Learn what data ShopRank AI accesses, stores, and processes, including third-party data handling and GDPR compliance.

Privacy & Data

Does ShopRank AI work with any Shopify theme?

Does ShopRank AI affect my store's loading speed?

How is ShopRank AI different from regular SEO apps?

What happens when I add or update products in Shopify?

Can I use ShopRank AI on multiple stores?

Is ShopRank AI free?

How can I contact a live support agent?

Get answers to common questions about themes, store speed, SEO differences, product updates, multiple stores, pricing, and support.

General FAQ

Overview of the Starter, Scale, and Early-access plans and what each one includes.

What plans does ShopRank AI offer?

How to start a paid subscription, switch plans, or move back to Starter.

How do I subscribe, upgrade, or downgrade my plan?

What the Starter, Early-access, and Scale limits mean in practice, and what happens when you reach one.

What are my plan limits and how are they counted?

Review available plans, pricing details, trial options, product limits, and billing-related information.

Pricing & Plans

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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